Join host Matt Murray, Corporate One's Senior Member Engagement and Education Specialist, and James O’Toole, ID-Pal's Chief Business Officer, as they discuss two of the main issues facing credit union, preventing fraud and managing member expectations.
James and Matt will unravel the issue of fraud, knowledge-based authentication weaknesses, and explain why social engineering is easy for fraudsters who do their research.
They will also explore the growing demand from an increasingly digital-native audience for more automation and the pressure on credit unions to deliver seamless and secure remote member onboarding using user-friendly technologies.
Cutting-edge technologies, such as identity verification solutions, are critical in simplifying the onboarding process.